“The small card with big benefits”
Statement From Simpsons Garden Centre Regarding our Loyalty Scheme – January 2019
Following the delay in our points conversion in October, out with our control, our current loyalty providers have finally been able to convert all points. Therefore if you have any credit as a result of this, you can now redeem your credit in store.
This new e-wallet conversion will be valid to redeem for 12 months – until January 2020. Any GOLD rewards credit remaining in your account will be valid until end of July 2019.
The current loyalty scheme is still suspended, however you will still be able to use your card to redeem any credit and collect free hot drinks from our restaurant as per normal. You will not be able to collect points, as our new scheme will not involve a points collection.
If you have mislaid or disposed of your card, please email siobhan@simpsonsgc.co.uk and we can notify you of any credit you may have and/or issue you with an alternative card to allow you to redeem.
Once again we apologise for any inconvenience and frustration this conversion delay has caused. We have done our upmost to resolve this as quickly as possible in conjunction with our current loyalty provider.
In the meantime we are working towards our bigger and better loyalty scheme,which we expect to be launched in 2019.
Thank you for your continued support and loyalty to Simpsons.
Please Note:
- If you have already accessed the latest conversion credit over the last few months, this has been noted and your account will be adjusted accordingly.
- Any Gold Rewards total MUST be spent in one transaction.
- Gold Rewards credit from October 2017 has now been cleared